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ATS Business Continuity Plan – COVID-19 Coronavirus

Last Update – 25 May 2020

Please find below details on ATS’s response to the current COVID-19 crisis.   

Advice for ATS Customers

Minimising persons in the work area

ATS workers should have sufficient workspace to maintain social distancing requirements and personal space in accordance with the latest Chief Medical Office advice.

No physical interaction with ATS workers (i.e. shaking hands)

Maintain social distancing, that is a minimum of 1.5meters between all persons.   It is vital workers always practice good hygiene, including during and outside of work hours.

Hygiene expectations

Amenities should be provided with appropriate sanitisation and hygiene resources, including:

  • Hand washing facilities, such as a wash basin, clean running water, soap, and paper towels

  • Access to hand sanitiser

  • Rubbish bins with touch-free lids (e.g. foot pedal bins)

  • Appropriate waste management systems.

COVID-19 site risk assessment

Prior to ATS workers attending work sites, a site specific COVID-19 risk assessment is be completed. Risk assessment should identify if COVID-19 high risk factors are present such as:

  • Has anyone on-site been diagnosed with COVID-19?

  • Has anyone on-site arrived from interstate or overseas in the last 14 days?

  • Is anyone on-site in isolation?

  • Is anyone on-site unwell or could potentially have COVID-19 (difficulty breathing, coughing, cold like symptoms)?

  • Has anyone on-site been in contact with anyone with COVID-19?

If the answer to any question is ‘Yes’, specific controls to manage the increased COVID-19 exposure risk, need to be documented and agreed by ATS management prior to site visit commencing.

Using the COVIDSafe app

The COVIDSafe app is completely voluntary. Downloading the app is something everyone can do to protect themselves, their family and friends and save the lives of Australians. The more Australians connect to the COVIDSafe app, the quicker health authorities can find the virus.

ATS encourage all ATS people and ATS Customers to download the app and always keep active on their phones.    The COVIDSafe app is available from both the Apple App Store and Google Play Store.

COVID-19 Infection control training

The Australian Government Department of Health website has a free on-line COVID-19 Infection Control Training course available. This has excellent information about the virus and practical information about how to control its spread.  ATS recommend all workers complete this course as part of ATS’s COVID-19 control plan

Safe Work Method Statements – Infection Control

ATS have developed a specific SWMS for Infection Control.

 

Advice for All ATS People

COVID-19 Information Resources

  • Updated government advice can be found on the Coronavirus App which is a free download from the Google Play or iOS App Store. 

  • The Australian Government Department of Health website has a free on-line COVID-19 Infection Control Training course available. This has excellent information about the virus and practical information about how to control its spread.  ATS encourage all ATS people to complete this course.

  • ATS encourage all staff, franchisees, and technicians to download the COVIDSafe app and always keep active on their phones.    The COVIDSafe app is available from both the Apple App Store and Google Play Store.

 

Hygiene and Social Distancing

  • Please practice social distancing of 1.5ms from other people and good personal hygiene.

  • Please abide by all state specific requirements regarding social distancing.

  • If you have arrived in Australia from overseas in the past 14 days, you must self-isolate.

  • Should you have had close personal contact with any person who has travelled to Australia from overseas in the past 30 days please advise ATS immediately.

  • Please use hand sanitiser regularly.  Please regularly wash your hands with soap and water.

  • If you are at all unwell, please do not go to work. Please stay home and ask friends/family for assistance with sourcing food/medical supplies.

  • If you believe you have symptoms of Coronavirus, please get tested, advise ATS and self-isolate for 14 days if required.

 

Advice for ATS Support Office staff

  • All ATS support office staff who can work from home are now working from home. 

  • The ATS Support office will remain open for minimal staff who are unable to work from home. 

  • ATS Support office staff should not catch public transport to and from work.

  • For the safety of the all ATS Support office staff, those attending the support office must abide by all government guidance regarding personal hygiene, social distancing, and gatherings of people.

  • All client meetings should be held via Microsoft Teams or another online system.

  • Please refer the posters in the kitchen and bathrooms for details of hand washing and hygiene.  You may wish to provide your own hand towel if you prefer.

Advice for ATS Technicians

  • As part of our Business Continuity Plan, please ensure you have downloaded Microsoft Teams to your phone / tablet / computer https://teams.microsoft.com/downloads .  All technician support services will now be conducted by Microsoft Teams.

  • Some clients are implementing specific inductions / questionnaires in response to COVID-19. A copy of completed paperwork should be uploaded on the relevant WO in the ATS FS app.

  • All queries are to be emailed to scheduling@ats.com.au or office@ats.com.au.   The ATS support office has minimal on site staff, email is the quickest way for you to have your query answered.

 

All of us should be able to easily play our small role in slowing the virus spread if we practice good personal hygiene, social distancing and care for our fellow community members.

Yours sincerely,

Sarah Allen

General Manager, Appliance Tagging Services Pty Ltd

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